Privacy Notice

Registered name: Qualitent Limited
This privacy notice tells you what to expect us to do with your personal information.
• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• How to complain
Contact details

Email
hello@quidrewards.co.uk

When you register for quidrewards.co.uk, we may send you emails about similar products and services, including new cashback offers, site updates, and features. This is in line with the ‘soft opt-in’ under PECR. You can opt out of these emails at any time by using the unsubscribe link in our emails or updating your email preferences in your account.

What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
• Names and contact details
• Payment details (including card or bank information for transfers and direct debits)
• Account information
• Website user information (including user journeys and cookie tracking)
• gender
We collect or use the following information for service updates or marketing purposes:
• Names and contact details
• Marketing preferences
• Website and app user journey information
• gender
We collect or use the following personal information for dealing with queries, complaints or claims:
• Names and contact details
• Payment details
• Account information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
• Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
o We process personal information to address user queries, complaints, and claims because it enables us to provide efficient customer support, maintain user satisfaction, and resolve issues related to the services we provide. This benefits both our organization and our users, as resolving disputes, clarifying issues, and addressing complaints ensures trust and a positive user experience. The potential risks or impact on individuals are minimal, as the information processed is limited to what is necessary for resolving the specific query, complaint, or claim. Additionally, we implement strict data security measures to protect user information and process it only for the stated purpose. Our legitimate interest does not outweigh the individual’s rights because: Users initiate the contact by submitting their query or complaint. The processing is expected as part of using our services. We maintain transparency about how we use their information. This balance ensures that our legitimate interest is fair and does not unfairly override the rights or interests of the individuals involved.
Where we get personal information from
• Directly from you
How long we keep information
[Insert information about how long you store personal information here.]
[You said you didn't have a retention schedule, or you weren't sure. Once you've downloaded or copy and pasted this privacy notice, you can fill the information in above. You must not publish the privacy notice without it.
For more information, see our guidance on how long you should store information (opens in a new window).]
Who we share information with
Data processors
Brevo – Email Marketing
This data processor does the following activities for us: Manager our CRM email sends
Others we share personal information with
• Financial or fraud investigation authorities
• Relevant regulatory authorities
• Organisations we’re legally obliged to share personal information with
• Suppliers and service providers
• Other relevant third parties:
o Brevo (ex Sendinblue) | Email Marketing Software, Automation & CRM
Brevo
https://www.brevo.com
Grow your business with Brevo, the Email Marketing Platform that goes beyond emails with SMS, chat, and more.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
28 November 2024

Generated privacy notice – general business
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Quidrewards customer privacy notice
Registered name: Qualitent Limited
This privacy notice tells you what to expect us to do with your personal information.
• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• How to complain
Contact details
Email
hello@quidrewards.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
• Names and contact details
• Payment details (including card or bank information for transfers and direct debits)
• Account information
• Website user information (including user journeys and cookie tracking)
• gender
We collect or use the following information for service updates or marketing purposes:
• Names and contact details
• Marketing preferences
• Website and app user journey information
• gender
We collect or use the following personal information for dealing with queries, complaints or claims:
• Names and contact details
• Payment details
• Account information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
• Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
o We process personal information to address user queries, complaints, and claims because it enables us to provide efficient customer support, maintain user satisfaction, and resolve issues related to the services we provide. This benefits both our organization and our users, as resolving disputes, clarifying issues, and addressing complaints ensures trust and a positive user experience. The potential risks or impact on individuals are minimal, as the information processed is limited to what is necessary for resolving the specific query, complaint, or claim. Additionally, we implement strict data security measures to protect user information and process it only for the stated purpose. Our legitimate interest does not outweigh the individual’s rights because: Users initiate the contact by submitting their query or complaint. The processing is expected as part of using our services. We maintain transparency about how we use their information. This balance ensures that our legitimate interest is fair and does not unfairly override the rights or interests of the individuals involved.
Where we get personal information from
• Directly from you
How long we keep information
[Insert information about how long you store personal information here.]
[You said you didn't have a retention schedule, or you weren't sure. Once you've downloaded or copy and pasted this privacy notice, you can fill the information in above. You must not publish the privacy notice without it.
For more information, see our guidance on how long you should store information (opens in a new window).]
Who we share information with
Data processors
Brevo – Email Marketing
This data processor does the following activities for us: Manager our CRM email sends
Others we share personal information with
• Financial or fraud investigation authorities
• Relevant regulatory authorities
• Organisations we’re legally obliged to share personal information with
• Suppliers and service providers
• Other relevant third parties:
o Brevo (ex Sendinblue) | Email Marketing Software, Automation & CRM
Brevo
https://www.brevo.com
Grow your business with Brevo, the Email Marketing Platform that goes beyond emails with SMS, chat, and more.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
18 December 2024